Southern Water customers in Horsham District were left without a supply of water due to a ‘failure’ at one of the company’s supply works, causing many to turn to the bottled water station at Billingshurst Football Club in Jubilee Fields. The company reported the issue at 1.37 am on May 14th, marking the beginning of the water crisis.
According to Southern Water, the breakdown was caused by Hardham Water Supply Works’ failure. Southern Water’s bottled water station came to the rescue, allowing customers to obtain enough water to sustain their families. Many residents visited the location as they were struggling to replenish their water supply.
The sudden influx of Southern Water customers at Jubilee Fields resulted in a high demand for bottled water. Photographers Eddie Mitchell and Billingshurst resident Matthew Blackwell captured photos of the chaos that ensued, which can be viewed in a photo gallery.
While the situation remained tense, Southern Water kept its customers updated on the latest developments, letting them know when they could expect water to return to the area. They also thanked those who visited the bottled water station at Billingshurst Football Club for their cooperation and patience.
The incident caused inconvenience for many households in Horsham District, bringing attention to the importance of reliable water supply. Events such as these highlight how essential it is for water utility companies to have contingency measures in place to provide alternative water sources during unexpected breakdowns like this.
Despite this crisis, Southern Water maintained its commitment to meeting its customers’ needs by providing bottled water and keeping them informed. Such efforts demonstrate the importance of effective communication between companies and their customers.
Overall, this situation shows that being prepared for accidental water supply failures can go a long way in mitigating the impact on people’s lives, underscoring the significance of creating robust contingency plans. The event is a reminder of the importance of ensuring reliable water supply in communities.
Credit: sussexexpress.co.uk
ENND