People and Lifestyle
GMW to act on recreational feedback
GOULBURN–Murray Water (GMW) recently completed several projects to improve the recreational offerings at its storages and is looking to customer feedback to help guide future works.
GMW received feedback from 629 people in the 2023 Land and on Water Recreation User Survey, up significantly from the 372 responses in last year’s inaugural survey.
GMW Water Storage Services general manager Martina Cusack said the data from the survey would be highly beneficial.
“We want to thank everyone who took the time to share their thoughts with us,” she said.
While the main purpose of GMW’s storages reservoirs is to capture, store and release water to customers, people also enjoy them for recreational activities such as fishing, boating, swimming and camping.
“The feedback we received is really valuable, not only to us, but to the other agencies we work with to fund and deliver projects improving our recreation areas.”
Since the initial survey in 2022, GMW has undertaken significant upgrades to its all–abilities facilities.
The results from the surveys show awareness of all–abilities recreational facilities at GMW’s storages has risen considerably from 2022 to 2023.
Last year, 9.4 per cent of respondents knew “where or what all–ability recreational facilities are provided at GMW’s storages”, compared to this year, where 27 per cent of responses said they knew where the all–ability facilities were located.
Various other projects have also been completed since last year’s survey, including boat ramp upgrades, navigation aids and car park improvements.
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“We are very fortunate in the support we receive from the likes of Better Boating Victoria, the Victorian Fisheries Authority (VFA) and the Department of Energy, Environment and Climate Action (DEECA) in bringing these projects to fruition,” Ms Cusack said.
“The Recreational User Survey helps us understand which projects we need to prioritise to ensure visitors are getting the most out of our storages.”
People can view the results from the Recreational User Survey at www.yoursay.gmwater.com.au/recreational–survey–results.