Rural
GMW takes pricing submission on the road
GOULBURN-Murray Water (GMW) is hitting the road to speak to customers about its proposed 2024-28 Pricing Submission.
GMW is required to develop a pricing submission every four years.
The submission outlines the proposed prices and service levels customers can expect for the next regulatory period.
Throughout June, July and August, GMW will be holding drop-in sessions and workshops across the region to provide all customers with the opportunity to provide feedback and ask questions on GMW’s proposed prices and services.
There will also be various topic-specific workshops held, allowing more in-depth discussions with GMW staff.
GMW customers and stakeholders general manager Kate Biglin encouraged customers to have their say.
“From June to August, we want to ensure that every GMW customer has the opportunity to provide their feedback on our proposed pricing submission,” she said.
“We will be holding face-to-face drop-in sessions across our region and several online as well.
“Customers also have the option of calling GMW to organise a one-on-one appointment with a customer relationship coordinator to be taken through the proposals and surveys relevant to them.
“The development of our pricing submission every four years is an important milestone. It outlines the prices we propose to apply for that regulatory period and sets out the service levels and values that customers can expect to receive.”
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A drop-in session will be held on Thursday, July 6 from 10am – 2pm at the Wangaratta council offices and there will be a host of online sessions from Monday, June 19.
A full list of drop-in sessions and workshops including locations can be found at yoursay.gmwater.com.au.
GMW will submit its Pricing Submission to the Essential Services Commission (ESC) in September 2023.
The ESC will review the submission and release their pricing determination for further engagement with GMW customers.