- Air New Zealand surprises over 1000 customers with
flower bouquets for Mother’s Day - The airline
transformed baggage claim at seven airports around NZ into
“Bouquet Claims” - Customers on 18 flights
received flowers for mothers on board, or to take home to
their mums or motherly figures
Air New Zealand
customers travelling this Mother’s Day were treated to a
big, blooming surprise as the airline rolled out more than a
thousand bouquets of flowers on baggage claims around the
country.
Customers travelling to seven regions,
including Auckland, Wellington, Christchurch, Napier,
Gisborne, Nelson and Palmerston North, across a total of 18
flights, were each gifted a surprise bouquet of
flowers.
They were able to collect their surprise
flowers on the baggage claim belt at each airport either as
a treat for themselves, or to gift to their mums, motherly
figures, or anyone extra special in their lives.
“We
are so lucky to have such amazing, loyal customers who
travel with us here at Air New Zealand, so we wanted to do
something extra special to brighten their day and make them
smile this Mother’s Day,” says Air New Zealand’s Chief
Customer and Sales Officer Leanne Geraghty.
Onboard
our crew teased the surprise to come with a special
announcement, and when customers arrived at the carousel to
claim their bags, they were greeted with hundreds of
bouquets.
“We love to surprise and delight our
customers, from Christmas presents handed out onboard in
December, to tasty hot cross buns served for Easter, to
welcome back hampers dished out to customers when borders
reopened post pandemic. It’s nice to be able to show our
appreciation by doing something special.”
Air New
Zealand teamed up with it cargo partner, NZ Bloom, and Wild
Poppies, to supply the flowers that were all wrapped in
reusable hessian.
Every year, the airline carries more
than 200 tonnes of fresh flowers, with around five tonnes
carried in the week leading up to Mother’s Day
alone.
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