A Melbourne pool company has permanently closed its doors, leaving some customers thousands of dollars out of pocket.
Nyerse Constructions Pty Ltd, which trades under Pools R Us in Dandenong South, officially went into liquidation on June 1 according to the Australian Securities & Investments Commission (ASIC).
In an email sent to customers in late May, Pools R Us told customers the company’s director was undergoing treatment and that it was taking a toll on his family and the business.
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“Our director Chris is still undergoing treatment. As much as we are optimistic on the outcome, it is again taking a very heavy toll on his family and in turn, the business,” the email read.
“Our office has been closed for the past couple (of) weeks due to the time we are having to spend with Chris.
“We have been working on options moving forward regarding completing and commencing works, however unfortunately the course of desire and hope to move forward has been interrupted over the past several days.”
The company goes onto to say that the Pools R Us website and Google listing had been “hacked” to say the company was permanently closed.
It claims death threats were made against those involved in the family-run business.
“This is something we cannot work through or tolerate,” the email said.
“We are sure everyone will understand the damage this has caused during this time.
“The recordings, text messages and Facebook group posts and members along with the names of those involved in making these threats have been provided to Victoria Police.”
Pools R Us said due to these threats, it was “no longer possible or safe” to continue trading.
In the wake of the news, customers turned to social media in droves to share how they had been impacted by the company’s closure.
One person said they had lost over $15,000 and had “been lied to” for 18 months.
“Full of empty promises,” they wrote.
Another customer wrote: “They’ve left a lot of us with no pool and tens of thousands of dollars paid with nothing to show for it.”
“Really upsetting that it’s come to this.”
Andrew Juzva from G S Andrews Advisory has been appointed as liquidator. The company has been contacted by 7NEWS.com.au for comment.